Privacy Policy

Privacy Policy

At Soul Aura Chiropractic, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your personal data in compliance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and physical address.

  • Health Information: Medical history, health records, and other relevant health-related information necessary for providing chiropractic care.

  • Payment Information: Credit or debit card details, billing information, and other relevant payment information.

  • Website Usage Data: Information about your use of our website, including pages visited, duration of visits, and other analytical data through cookies or similar technologies.

2. How We Use Your Information

The information we collect is used to:

  • Provide chiropractic care and services tailored to your individual needs.

  • Process payments and manage appointments.

  • Communicate with you regarding your care, services, and clinic updates.

  • Improve our website, services, and overall customer experience.

  • Comply with legal obligations and maintain patient records as required by law.

3. Sharing of Information

We respect your privacy and will not sell or disclose your personal information to any third parties, except as required by law or under the following circumstances:

  • With your consent: We may share your information with other healthcare providers or specialists with your explicit permission.

  • Third-party service providers: We may share information with service providers who assist us with payment processing, website hosting, and data analysis. These providers are bound by confidentiality agreements and are only authorized to use your information as necessary to perform services for Soul Aura Chiropractic.

  • Legal obligations: We may disclose your personal information if required to do so by law, in response to legal proceedings, or to protect our rights.

4. Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, or misuse. We utilize secure servers and encryption methods to safeguard sensitive information, including health and payment data.

5. Your Rights

You have the right to:

  • Access your personal information and request corrections if the data we hold is inaccurate or incomplete.

  • Withdraw your consent for us to process your personal data at any time.

  • Request the deletion of your personal information, subject to any legal obligations for us to retain it.

  • Opt-out of receiving marketing communications from us at any time.

6. Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your user experience and analyze website traffic. Cookies are small files that are stored on your device when you visit our website. You can control your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any changes will be posted on our website, and we encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Soul Aura Chiropractic
Email: align@soulaurachiropractic.com.au
Phone: 0478 602 223
Address: 68A Thomas St, Picnic Point, NSW, 2213